Link: Careers (myworkdayjobs.com)
Hardship Level (not applicable for home-based)
A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
CONTR Local Entry and Mid-Level Support
Target Start Date
2023-05-01
Job Posting End Date
March 28, 2023
Terms of Reference
Leave entitlements:
Since the contractor will work upon request, leave entitlements are not applicable
General Background of Project or Assignment:
UNHCR Korea requires individual part-time contractor to monitor and double-check all Donor Database System one by one to ensure that UNHCR Korea is in compliance with Korea Financial Telecommunications and Clearings Institute (KFTC)’s enhanced procedure for automatic direct debit of donors’ accounts.
As UNHCR Korea is under the agreement with KFTC, UNHCR Korea is required to upload donor’s consent to the payment of the donation through automatic direct debit in the form of either writing, voice recording, Audio Response System, or digitally authorized electronic document. Individual contractor will perform the duty to avoid any possible risk related to personal information management and conduct necessary actions. Considering the nature of the obligations set forth under 10. Overall Purpose and Scope of Assignment, the contractor is required to carry out the duty when the service is required by the requesting unit.
Occupational Safety and Health Considerations
To view occupational safety and health considerations for specific duty stations, please visit this link: https://wwwnc.cdc.gov/travel
Specific Occupational Safety and Health Considerations to this assignment (if applicable):
Overall Purpose and Scope of Assignment:
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (time lines, value of the service rendered in relation to the cost, timeliness) and work plan:
The individual contractor will perform following duties:
• Check and monitor scanned or digitally authorized electronic donor forms recruited by Face-to-Face fundraising campaigns;
• Check and monitor voice-recordings of Online Welcome Calls and other related calls;
• Check and monitor voice-recordings of DRTV inbound and outbound calls;
• Check if all the files are attached to the appropriate Donor Database;
• Check if all the files contain all the necessary information in accordance with KFTC’s guidelines;
• Clarify illegible donor details with relevant staff;
• In case information on Donor Database is incorrect or requires further confirmation, fill out monitoring report excel sheet accordingly and deliver it to relevant staff in a timely manner; and
• Assist in performing other duties as required; such as uploading donor data
Required level, qualifications and work experience:
Level of responsibilities required (mark as appropriate) for individual contractors and fellows:
Entry Level Support
Qualification and experience required (degree required, years of work experience, field of expertise, language required):
• Minimum of a high school graduation or equivalent to high school diploma
• New graduates are eligible
Monitoring and Progress Controls (report requirements, periodicity, format, deadlines):
- The final product (e.g. survey completed, data collected, workshop conducted, research documents produced specify): Submit daily report to supervisor in the form of excel file
Standard Job Description
Required Languages
Korean
,
Desired Languages
,
Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance